Atlas Visibility respects intellectual-property, privacy, publicity, and other legal rights. This policy explains how to report content that Atlas hosts, publishes, or controls, including materials uploaded through an Atlas software account, client knowledge bases, and Atlas-hosted content. It does not provide legal advice or determine the rights of parties in a private dispute. Atlas can act only within its control and cannot compel an independent website, platform, search engine, or AI provider to remove or change material.
1. Copyright Notices
A copyright owner or authorized agent may send a written notice to team@atlasvisibility.com with the subject line "Copyright Notice." The notice should include:
- the claimant's name and contact information, including a mailing address, telephone number, and email address
- identification of the copyrighted work or a representative list of works
- the exact URL and enough detail for Atlas to locate the challenged material
- a statement of good-faith belief that the disputed use is not authorized by the owner, its agent, or law
- a statement, under penalty of perjury, that the notice is accurate and that the sender is authorized to act
- the sender's physical or electronic signature
Atlas may request additional information, forward the notice to the affected client or provider, preserve records, and temporarily restrict or remove material while reviewing the notice. Where applicable law requires expeditious action, assistance in completing a notice, or prompt notice to an affected user, Atlas will follow those requirements. A deficient notice may delay review to the extent permitted by law.
2. Counter-Notices
A person who believes material was removed or disabled because of a mistake or misidentification may send a counter-notice to the same address with the subject line "Copyright Counter-Notice." Where the United States Digital Millennium Copyright Act (DMCA) counter-notification procedure applies, a counter-notice must include:
- the sender's physical or electronic signature
- identification of the removed or disabled material and the location where it appeared before removal or disabling
- a statement under penalty of perjury that the sender has a good-faith belief the material was removed or disabled as a result of mistake or misidentification
- the sender's name, address, and telephone number
- consent to the jurisdiction of the federal district court for the judicial district where the sender's address is located, or, if the sender's address is outside the United States, any judicial district in which Atlas may be found
- a statement that the sender will accept service of process from the person who submitted the original copyright notice or that person's agent
A counter-notice and its contact information may be shared with the original claimant and relevant providers. Where the DMCA counter-notification procedure applies, Atlas will promptly forward a legally sufficient counter-notice to the original claimant and follow the applicable notification and restoration requirements. Under that procedure, restoration occurs no earlier than ten and no later than fourteen business days after receipt of a valid counter-notice, unless Atlas first receives notice that the claimant has filed an action seeking a court order restraining the alleged infringement. Separate lawful grounds for restricting material or an account may continue to apply. These procedures do not establish whether a particular claim, service, or item of content qualifies for a statutory limitation on liability.
3. Other Content Complaints
Concerns about trademark infringement, passing off, impersonation, defamation, privacy, publicity rights, confidential information, fake testimonials, unlawful synthetic media, or another legal right may be sent to team@atlasvisibility.com with the subject line "Content Complaint." Include:
- your identity, authority, and contact information
- the exact URL and the specific words, images, or media at issue
- the right you believe is affected and the factual basis
- supporting registrations, records, permissions, or evidence
- the correction, restriction, or removal requested
- a statement that the report is accurate and made in good faith
4. Review and Response
Atlas may investigate, request substantiation, consult the affected client or provider, preserve relevant records, add a disclosure, correct material, restrict access, remove material, or decline a request. Atlas may act before completing a review when it reasonably believes prompt action is needed to reduce legal, safety, privacy, security, or deception risk.
Except for an action or deadline required by applicable law, Atlas does not promise a particular outcome or response time and is not required to adjudicate a complex private dispute. Atlas may ask the parties to resolve the dispute directly or obtain a court order.
5. Repeat or Serious Violations
Atlas's policy provides for termination, in appropriate circumstances, of account holders and users who are repeat copyright infringers. Atlas may also suspend or terminate a client, user, or service relationship involving repeated valid complaints, deceptive impersonation, unlawful content, abuse of the complaint process, or a serious violation of the Terms.
6. False or Abusive Notices
A person submitting a notice or counter-notice is responsible for its accuracy and legal basis. Knowingly material misrepresentations, harassment, duplicate demands, or attempts to suppress lawful criticism may create liability and may be rejected or referred to counsel or authorities.
7. Emergency and Legal Process
If content presents an imminent threat, contact the appropriate law enforcement or emergency service before contacting Atlas. Subpoenas, court orders, and other legal process should be sent to team@atlasvisibility.com with the subject line "Legal Process." Atlas may require formal service in the manner required by law.
8. Copyright Contact
SingleStack Ventures, LLC d/b/a Atlas Visibility
Copyright and Content Complaints
team@atlasvisibility.com
Nothing in this policy waives a nonwaivable right, excuses a legal obligation, or replaces a notice, response, preservation, service, or other procedure required by applicable law. Legal requirements control if they conflict with this policy.